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Nimbus Web - Refund Policy

Since Nov 12, 2023 Nimbus platform rebranded into FuseBase 

Read more about rebranding in our blog post >>
Thank you for downloading programs Nimbus Note, Nimbus Clipper, Nimbus Capture (the “Product”), using Everhelper Blog and/or Everhelper account, and/or accessing our websites found at and operated and provided by Nimbus Web, Inc. (the “Company”, “Nimbus Web”, “we” or “us”, or “our”).
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Lost or stolen credit card / PayPal account.

If you think that your credit/debit card or PayPal account was lost and/or stolen, and you did not make a payment to Nimbus Web, please contact immediately your credit card issuer’s or PayPal and notify them of that so they could investigate charges made to your card or payments sent from your PayPal account.
Also, please notify us immediately if you suspect that your card was stolen/lost and used to pay for services and products of Nimbus Web. We may put a hold on any future recurring payments from your card, if any.
Please note, that Nimbus Web does NOT review lost or stolen credit card/PayPal account claims and does NOT process any refunds under such circumstances because we are not in position to conduct stolen/lost card payment or PayPal account investigations. You have to work with your card issuer or PayPal to get a refund.

Subscription Fees and Payment

We offer several types of Accounts with different payment plans, including a monthly subscription, an annual subscription. By registering for an Account, you agree to pay in advance the applicable subscription fee, if any, as posted in the Apps, plus any applicable taxes and other fees that may accrue in relation to your use of the Services. All fees are non-refundable and non-transferable unless otherwise provided in these Terms. All fees and applicable taxes, if any, are payable in United States dollars.
Advance Payment of Subscription Fees
The subscription fee (plus any applicable taxes and other charges) will be charged to you at the beginning of the paying portion of your subscription. Monthly subscriptions will be charged to you at the beginning of your subscription and each month thereafter at the then-current rate, and annual subscriptions will be charged to you at the beginning of your subscription and each year thereafter at the then-current rate. For monthly and annual subscriptions, you will be automatically charged each month or year, as applicable, on the calendar day corresponding to the date of commencement of your subscription. If your monthly subscription began on a day not contained in a given month, we may charge you on such other day in the applicable month as we deem appropriate. For example, if your subscription started on January 31st, your next payment date is likely to be February 28th and you will be billed on that date. Monthly and annual subscription fees are billed in advance for the subsequent month or year, as applicable, and auto-renew as set forth below.
Recurring Payment
By entering into these Terms and electing a monthly subscription or annual subscription, you acknowledge that your subscription has a recurring payment feature and you accept responsibility for all recurring payment obligations prior to cancellation of your subscription by you or Nimbus Note. Your monthly, annual, or lifetime subscription continues until cancelled by you or we terminate access to or use of the Services in accordance with these Terms.
Cancellation of Subscription
You may cancel your subscription at any time. All payments are non-refundable and non-transferable. You will not receive a refund of any portion of the subscription fee paid for the then-current subscription period at the time of cancellation. If you cancel, you can continue to enjoy your subscription through the end of your monthly or annual billing period, as applicable. To cancel, you can email us at You can also cancel through your app store operator. For example, if you have an iPhone, go to Settings, tap App and iTunes Stores, tap your Apple ID, tap View Apple ID, sign in if requested, then tap Manage under Subscriptions Please follow the instructions, if any, that we provide to you in response to your cancellation request.
We may terminate access to or use of the Services, at our sole discretion, at any time and without prior notice. All fees are non-refundable. You acknowledge that Nimbus Note is not required to provide a refund for any reason, and that you will not receive money or other compensation when your subscription is cancelled, whether such cancellation was voluntary or involuntary.
Subscription Price Changes
The price of subscriptions is subject to change at any time without notice. We reserve the right at any time to correct any inadvertent pricing errors, to change or revoke any limited-time offer, and to correct any errors, inaccuracies, or omissions in the Apps, including after you have been charged your subscription fee. If we change the price of your monthly or annual subscription, you have the option to cancel at any time before the new price is applied. Please see above for further information about cancellation.

Contact Us

If you have any question regarding your refund, please contact us at

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