Mastering Knowledge Management Systems
- 12 Min read
According to Wakefield’s research, 54% of 1,000 respondents stated they spend more time searching for information they need than responding to emails and messages. As a result, retrieving information is one of the major time-killers that employees and their management are trying to get rid of.
Operational disruptions like searching for relevant information, management and updates to existing data in a workplace generate several issues. This includes lowering your productivity, increasing task completion time and creating an information overload. Thus, your workers and management teams become burned out, dissatisfied and less motivated. How can you prevent your team from this?
Information management is one solution as it helps improve effectiveness and helps your coworkers find and use all the necessary corporate information way faster and easier.
In this article, you’ll learn what information management is and how to turn it into a well-oiled system inside your company. Keep reading to discover key benefits and valuable insights!
An Information management system is the scope of all the operations you can do with corporate data. This relates to collection, storage, maintenance, management and (eventually) destruction of information. It comprises all kinds and formats of information you might need to perform daily tasks and generate new ones with ease. Information management also encompasses guidelines for allocating data to relevant employees, departments and stakeholders.
The primary purpose of information management is to ensure proper data turnover and knowledge sharing in a workplace and resource usage for handling business processes. It also includes managing information delivery channels like servers, websites, social media, computers, phones and apps.
As technology and business processes evolve and volumes of corporate records increase, approaches to managing data change as well. If you’re about to set up an information management system inside your company to improve productivity and optimize data storage, take a look at some of the latest trends in the information management industry to enjoy all its benefits:
Now that you know what you should rely on while setting up an information management system in your company, it’s time to talk about how to implement this framework. We’ve prepared a seven-step guide to help you settle this process at ease!
To make an information management system work, you need to clearly identify your company’s main goals, pains and objectives. You will see the key issues that need improvement, what the information management system should look like and what results you can expect after implementing it.
Make sure to create or choose a platform both on-site and remote workers will be fine working with. Think of who will use the system and how they will use it. Define the essential functions you need to cover inside the information ecosystem and whether it’s intuitive to use it in content creation, management, editing and searching.
To check you haven’t missed anything, ask your employees for feedback, define critical business information and check whether your company has any gaps. You can create knowledge maps for each department, analyze (if possible) your competitors’ information management structures and see where you need to improve in the first place.
Categorize information and add necessary links or materials to the system. Don’t be afraid to experiment with formats: folders, groups, boards and collections help you avoid getting lost in a constantly growing data flow. Make sure everyone’s okay with the chosen format and can quickly find, edit or add necessary pieces of information.
Once it’s live, you need to make sure the system is well-explained and its main functions are clear to all your employees. Provide necessary training, explain how content updates work and if possible implement automation or AI-based frameworks to make data management smoother and much easier.
Run a cost-benefit analysis, gather employee feedback and evaluate the overall efficiency and information management improvement after some time. Surveys and constant communication can help you define what’s working and what’s not, whether this information system is the best for your company and whether you’ve succeeded in creating management frameworks that actually help.
Regular check-ups and improvements will ensure effective management of information and help keep your system up and running for longer. With constant analysis, you’ll be able to identify requirements for further update releases and ensure secure, convenient information storage and usage.
Once you’ve realized your team needs proper information management to improve productivity and data organization, you’ll need a unified tool to make it work in the best way.
FuseBase (formerly Nimbus) can come in handy! This complex yet intuitive tool helps allocate tasks, gather corporate information and reduce the cost of storing all sorts of corporate records. Keep all the necessary information of any format and purpose in one place and correctly classify it.
How exactly can you do all this with FuseBase (formerly Nimbus)? Here’s a quick recap of the key functions you’ll need for proper information management inside your team and the entire company:
As you can see, FuseBase (formerly Nimbus) is based on simplicity and useful features. Create a convenient, well-structured information management system in one place with this minimalistic yet multi-functional tool. Here, you can not only share objectives and set up action plans, but also create and communicate guidelines, company records and other information. You have full control over the data turnover.
Try FuseBase to manage your information easily and efficiently
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